As manufacturer we provide the know-how and a network of more than 200 qualified service locations worldwide and offer technical assistance around the clock. We want to support our customers in optimizing their results on a daily base. Therefore, individual customer service after delivery is of high importance to Sperry Marine.

Our customized solutions for Maintenance Contracts provide value for money in the short and long-term and support the respective customer with a low-risk, forward-looking support solution at a fixed annual cost.

Typically, a maintenance contract covers:
 

• Coordination and support
• Preventive service and maintenance
• Failure and emergency services
• Spare parts
• GMDSS SBM
• Consultation for retrofit programs
• Fixed annual fee

The Maintenance Contracts ensure maximum reliability and high availability of system functions at predictable costs for the entire period of performance. One central point of contact takes responsibility for all products delivered, releasing you from unnecessary administrative workload in case of a service. Under our Maintenance Contracts our central service organization offers 24/7 support, making possible quick reaction and professional technical assistance in case of a service.

Service quality and optimised results

By preparing the service attendance, checking for spares availability, and selecting a qualified service station, our service coordination contributes to better service quality and optimized results for customers.

Our maintenance and logistic services provide efficient help to reduce our customer’s administrative workload and increase operation time of the vessel. The ongoing qualification of attending service stations through regular service training courses and continuous performance evaluation programs are a standard of quality management by Sperry Marine.

We provide the following contract options:
 

• Full Navcom Management contract OEM (third Party) equipment
• Fixed-Price Coverage of all Navigation and Communication Equipment including Sperry Marine and other vendor equipment
• Partial Navcom Management contract Sperry Marine equipment.
• Fixed-Price Coverage of Navigation and Communication Equipment for Sperry Marine equipment
• Management Fee contract, time and material
• Fixed Price Management Fee per Vessel plus Time and Material for Service
• Rental contracts
• Voyage Traffic Management System Contracts
• Service for all traffic/radar systems in ports or coastal sites

Key Benefits:
 

• Cost effective/ reduce costs
• Outsource work
• Global network
• 24/7 available

For more information about Sperry Marine Maintenance Contracts, please contact us.